Privacy

This page details the privacy measures on the side of pretix.eu, the technical provider of this ticket shop. Additional privacy policies might be relevent on the side of the event's organizer that also has access to your data.

Privacy is a priority to us. Whenever possible, we try to collect and retain as little data about you as possible. On this page, we explain what data we collect and who can access it. We want to note that every communication on the internet can have security vulnerabilities. A onehundred percent protection of your data is not possible, but we try to achieve the highest possible standards to protect your data.

We'll forward all information you entered during the order process to the organizer of the event. Please contact the event organizer to obtain their privacy policy.

All data is always transmitted using up-to-date encryption between your browser and our servers as well as between our servers.

If you buy a ticket, we use cookies to enhance the ordering process and to remember that your carts belong to you. If you buy tickets for multiple events, we never track your visit across events and never correlate this data. We do not track IP addresses, browsers, referers or any other unnecessary metadata.

All our servers are located in Germany and we are subject to German data protection laws.

Our team has access to your data for technical reasons. We will only use this access to find and solve errors in case of a support request.

When you reach a ticket shop through a campaign link, we will use cookies to tell the organizer which campaign link you clicked so the organizer can know how effective their marketing methods are.

This event organizer uses a tracking pixel by Facebook Inc.. This way, your behaviour can be tracked if you reached the ticket shop through an advertising on Facebook and allows for statistical analysis and optimization of the advertising strategy. The collected data is only accessible to the organizer in an anonymized way. Facebook, however, stores the data and can use them subject to its privacy policy. Facebook uses cookies for this purpose.

You can click here to opt-out of Facebook tracking for all events hosted on this domain.

If you opt-out of being tracked by a tracking provider, we will store your opt-out in a cookie as well. This cookie is valid in your browser for 10 years and does not allow us to identify you in any way, since it only contains the fact that you opted out.

If you pay by credit card, your credit card number is never stored on our servers, except for its last four digits. It is directly transmitted to the payment provider company Stripe. Click here to view Stripe's privacy policy.

If you pay using Mollie, payment-relevant meta information is shared with Mollie. Click here to view their privacy policy.

If you pay using bank transfer, your bank and the organizer's bank will have knowledge of meta information on your order.

We are happy to answer any questions on this topic at support@pretix.eu.